Empathy seems to me one of the basic skills in the Humanization of Health.
But, what is empathy?. Surely we could discuss much about the different definitions.
Put in the role of the patient, something beyond understanding, try to learn and put the other´s shoes…and how is taught or how can we learn?.
If we have never had an urinary tract infection, we can never understand that a person with urinary tract infection uses an Emergency Department Hospital although that does not mean that we should suffer everything we serve…
I don´t have a thousand words and I think that an image is better than a thousand words, so I would like to share a couple of videos basics for me to understand about empathy.
Is the first step to break down prejudices?
José I Ricarte