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From head to toe

8 June, 2018|

On March, social networks were filled with photos of unpaired socks to celebrate World Down Syndrome Day and as enunciated the slogan that accompanied the campaign: "Raise awareness of the difference and bet on inclusion." A few days ago, the colored socks again flooded our screens, this time with the hashtag #CrazySocks4Docs, aiming to draw attention to the problem of [...]

Patient and professional experience: two sides of the same coin?

13 February, 2018|

Patient experience, pacient centered care, the evaluation of user´s satisfaction... are essential variables for the evaluation of the quality of care, but are they two sides of the same coin?. Does achieving patient satisfaction (face) require the sacrifice of the professional (cross)? Nowadays, there is a concept of the company's environment that is increasingly extending to more areas, including the [...]

The beauty of scars

26 September, 2017|

There is a traditional art called kitsugi or kintsukuroi in Japan, which repairs broken ceramic objects with a strong adhesive and gold, silver or platinum powder. The philosophy behind this technique is the belief that when the piece has suffered some damage, that is something that is part of its history. To repair it in this way means not only [...]

Allergy to emotions

1 August, 2017|

When Pepa was informed that, due to the complications, she would be admitted in ICU from the ward, she told the health care professional that was attending she was afraid. The answer she received was: "Do you have any allergies?". Why this professional could not tune with the emotion transmitted and why was it ignored?. Sometimes we are afraid of [...]

Living after ICU

18 April, 2017|

"Everyone is happy because I am already out of danger, but now I feel that I have a huge, steep stair in front of my... ".  Thanks to scientific and technological advances, ICU get higher and higher survival rates. However, from a holistic view of health and of the continuity of care, attention to emotional health in the ICU and [...]

Human souls on fire but no burned: taking care of ICU professionals

3 March, 2017|

The motto of Proyecto HU-CI "The most powerful weapon on earth is the human soul on fire" alludes to the powerful force of human being committed to an objective, and points out a vision of the humanisation of health where the care of the professional can not  be missed, because the team is the agent of this process of humanisation. [...]

Just a word?

25 January, 2017|

Last month, in The temptation of giving up we talked about how appear from Humanization numerous possibilities for feeding the engine of action that is the internal "motivation" . Gratitude is one of those possibilities, which is more than just a standard of courtesy, it is a #humantool  at our fingertips. No one wants to be admitted to an ICU or receive treatments and invasive interventions; [...]

The temptation of giving up

27 December, 2016|

Have you ever thought "I can´t stand anymore", "This work is not paid", "Don´t worth it", "I should change service" or even, "I am going to give up this profession"?. A high percentage of professionals who work in the ICU have done so. This wish of abandonment appears associate to the dissatisfaction labour, to the discouragement and to the professional [...]